Simplify Your Customer Support Emails.
Take back control of your inbox with ReplyManager, the #1 Email Management solution for Marketplace Sellers.
Manage your marketplace support for Amazon, eBay & Email channels through a single centralised dashboard.
Be a support Hero! Streamline your inbox, respond faster to customer queries & increase your productivity.
- Simplifies email management
- Manage marketplace support
- Protect Your Seller Metrics
- Enhances Productivity
- Measure & Optimize Performance
- Secure AWS-powered Message Platform
Key New Features include:
- Deeper Amazon & eBay integration, providing direct access to customer & order details.
- Connect to multiple marketplace channels
- Dynamic ‘Rules Engine’ for more powerful sorting & organizing of messages
- Convenient “SmartTags” for efficiently customizing & personalizing messages
- Enhanced ‘Templates’ improve automation & reduce support time
- Easy to navigate ‘Folder Management’ system
- Redesigned reports offer in-depth analysis of message & team performance
“ReplyManager has been instrumental in helping us deliver the best buyer experience possible.”
Scott H. Manager – PayPal, Digital US eBay Storefront
Reply Manager has literally changed our eBay business. No more slow and clunky eBay messages with no conversation threads. We integrated our eBay messages with our e-mail support folder and now have a one-stop solution for communication! I cannot sing enough praises for this product. EVERY time I call for support I talk to a live human within a few rings.
Absolutely a great bit of software, it has cut down man hours immensely for us and increased of customer focus.
I would recommend any on line retailers to use this software, especially eBay and Amazon sellers.
We love ReplyManager!
We love ReplyManager! So easy and economical, our staff is able to work in real-time side by side without crossing each other's paths. As the company owner, I'm able to dictate which emails each employee sees and handles so my new employees don't get things that they aren't qualified to manage. It is saving us so much time and creating faster response times for customers sending emails by several hours!
The customer support from ReplyManager has been out of this world for us as well, someone is always available to answer our questions!
By Far the Best Email Management Platform Out There!
ReplyManager's features and interface are top notch, but what really sets them apart is their go-to customer support team. Whenever I want to try out an advanced feature they are right there with me every step of the way making sure I'm getting the most out of their product, saving me time (and money!) that I can use to better grow my business.
Words are not too much needed, as this is the best CRM I have used to answer eBay customers.