InterCultural Elements

Rudolph-Herrmann-Str. 1





Telephone: +49 (0)341 869 66 70

Market research & consultation

  • ICE helps you create a cross border trade strategy including profitable target markets, competitor pricing, and which items to sell where & when

Amazon Scout

  • ICE finds pre-existing Amazon product listings using your product’s EAN, saving you time and money
  • The existing listings are found and organized into an informative dashboard & spreadsheet broken down by country, also providing you with information on top competitors

Professional human in-house translation – no translation machines

  • Translated & proofread by native, e-commerce-specialized, in-house translators, ensuring accurate & search optimised translations
  • No charge for duplicate text & discounts on repetitious text

TEAM (Total E-Commerce Account Management) Managed Services

  • You and your dedicated Account Manager will collaborate to create a customized strategy based on your expansion & growth goals
  • They will then work on your accounts, using their e-commerce expertise to help you successfully meet your goals and cross border trade (CBT) objectives.

Optimisation of sizing, prices, categories & item attributes by country

  • ICE localises your data into other languages and cultures, including changing sizing, prices, browse nodes, categories, item attributes and all information needed for successful cross border trade


  • ICE can consult and launch you on the best suited marketplaces, create a multi-channel listing strategy and guide you through market limits & regulations— all from your listing tool of choice

Exchange Rate Optimisation

  • Significantly lower exchange rate expenses incurred when receiving money from marketplaces or making international payments for your business

Multilingual Customer Service

  • ICE’s in-house e-commerce specialized customer service team answers your foreign inquiries for you, becoming your international Customer Service department
  • Higher customer satisfaction and positive feedback rating without the cost and stress of hiring

Global Returns

  • ICE affordably collects international returns using local warehouses in over 19 countries, giving you better feedback and speedier returns processing

All services directly from your listing tool

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Much more than translation

Feb 20, 2014 by Vincent Sharp

When I found Intercultural Elements (ICE) I was looking for a translation company, but what I obtained from working with ICE was much more. ICE have not just TRANSLATED our product data, they have TRANSFORMED it and have enabled my company to exceed our sales expectations in new international market places. I use ICE whenever I have new product to add to our international market plcaes.
I can not recommend them highly enough. Excellent work from start to finish. If you want to expand internationally, look no further!

Always my first choice for clients!

Jan 06, 2014 by Liz

Intercultural elements is a great company. When my clients need international expansion Scott and his team are my first point of call. They work great with Channeladvisor and take the pain away from having to set up your new international posting account.

Thoughtful, human translation with local market expertise.

Tamebay Guide , USA 5.0 5.0 2 2 When I found Intercultural Elements (ICE) I was looking for a translation company, but what I obtained from working with ICE was much more. ICE have not just TRANSLATED our product